I was trying to put more text than that into it. 0 e-commerce data to send relevant emails to your customers. Add an email to your automation, or click Pause & Edit if you want to work on an active automated email. Edit a Customer Journey Map. complete the account registration process; 3. Segmentation. First, set up a number field in your audience to keep track of how many purchases each contact makes, and import that data from your CRM into the Mailchimp field. This is a super quick and easy way to check how your email looks in desktop and mobile views. And track who visited a Goal URL and purchased a specific item before / after your email. Here are the top segment options in Mailchimp, IMHO: Campaign activity This helpful segment allows you to set up resends to people who didn’t open the last Under the Build Workflow heading, select Add Segmentation Conditions. Here, you will see a Remove Profiles section where you can choose a list or segment from a dropdown menu. “Friday Email_RESEND IF DID NOT OPEN”). "&segment[conditions][0][value]=smith"; which generates a segment of all subscribers. With advanced segmentation, you can add a set of nested conditions that. On the Subscribers page, under the All subscribers tab, choose the filter (s) that will become the conditions of your new segment. You don't need to replace the text in parentheses with a value. A tool that allows you to create an email or series of emails that are triggered by an event. Overall, customer segmentation is a strategy that focuses on dividing customers and prospects into different categories. Once you have saved the Abandons cart starting point, add a Send email journey point and pick your abandoned cart email template. To do this, create a segment with the conditions set to the group or groups you want to target. So far in the MailChimp series we have covered all the basics of how to set up your account, your sign-up forms and how to send campaigns. 0 e-commerce data to send relevant emails to your customers. You will now see the section where you can define your conditions. Then you can benefit from the insights we provide for you, like patterns in your data and pre-built segments. In Mailchimp, most users start with a regular email campaign. To begin creating a landing page, log in to your Mailchimp account and click the “ Create ” dropdown at the top of the page, then select “ Landing page. Choose any from the Contacts match drop-down menu. Formidable Forms uses its own forms for signups. 1. Identify If you’re not familiar with the Segment Specs, take a look to understand what the Identify method does. So if you need to sync existing contacts, we recommend making a bulk edit to trigger. Top Mailchimp audience segment conditions by Mark Bonito | 15 December 2021 | Mailchimp | 0 Comments Segmentation is probably the most advanced feature within Mailchimp, but it also unlocks so much opportunity for you to really target people by demographic data or engagement data. Click the ‘Segments’ button. Now that your list is neatly segmented, it’s time to find the upsell opportunities. Overall, geotargeting makes marketing campaigns more effective so you can drive revenue and reach more customers. The basic differences between Auto-Update segmentation and Advanced segmentation are: Auto-Update segmentation allows a maximum of five conditions. When you create a segment, you’ll set conditions to filter contacts based on the information that’s available in your list. With MailChimp, you pick conditions from a dropdown menu to filter contacts according to the data about your audience. Click “Preview Segment”, then tick the box next to each contact that you want to remove, click “Actions” and choose “Unsubscribe” from the drop. Setting up the Mailchimp action. Go to Audience. Yes A Mailchimp Subscriber Can Be In More Than One Group. This step will allow you to design and add new emails, as well as to organize them within your workflow and set when each email should be sent. Interurban Rail Trail Segment is a 245 m moderately popular dirt/gravel road family friendly trail located near Saanich British Columbia. Segment with more conditions than ever before, and apply combinatorial logic to customer data with nested conditions to get even more granular. I want to create a campaign that sends to users with a specific interest. agree to these Terms and the other terms and conditions linked in these Terms that form part of the Agreement; 4. This helps you create segments in MailChimp so you can target emails to particular members, all members, or members with specific statuses. Creating a subscriber segment – a feature Ascend doesn’t offer – was also simple, thanks to Mailchimp’s dropdown menu of preset conditions. Check the boxes next to the contacts you want to designate as VIPs. Then click on Tag. Subscriber membership data This helps you create segments in MailChimp so you can target emails to particular members, all members, or members with specific statuses. 75/month for 500 message credits. These include data integration and storage, segmentation, an email builder, and A/B testing. What is a segment in Mailchimp? About segments Segments are used to create target audiences based on shared data. The Winner: Mailchimp. MailChimp’s free plan lets you send a maximum of 2,500 emails. by Mark Bonito | 15 December 2021 | Mailchimp | 0 Comments. In this video, I show you how to create a Mailchimp segment. Click the Create icon. Segmentation is probably the most advanced feature within Mailchimp, but it also unlocks so much opportunity for you to really target people by demographic data or engagement data. Click Audience. Advanced Segmentation lets you query against e-commerce data, member rating, and more. At its core, demographic segmentation is a powerful method to dissect a vast market into more manageable, targeted chunks. Audience management Target and segment customers Marketing automation Deliver the right message at the right time Templates Customize pre-designed layouts Mailchimp's segment builder is another stand-out feature, as it leverages a machine learning model to create segments automatically based on previous customer behavior. 🎇 Utilize the advanced segmentation features to create highly. You can then use this new segment to perform actions on the contacts, send them an email campaign, or launch an Automation workflow when a contact matches the segment. Conditionally set Preselected Interests Groups to your WordPress form. Pottery West balances art and business. If some, but not all, of the selected contacts share a tag, we’ll display a minus symbol (-). Click the Send to drop-down and choose + New segment. This means that as contacts match the conditions you have set in your segment, they will automatically become part of that segment. For example, if you were to segment your audience based on their zip code, you would be using the geographic variable. These factors will influence the goals you set and the tactics needed to attain them. When you create a segment, you'll set conditions to filter contacts based on the information that's available in your audience. Open up your Mailchimp interface and select Lists from the four options at the top of the page, located on the left beside Freddie, the Mailchimp icon. Surveys help you make better business decisions by offering. 99 per share), and 573,000 restricted stock units that will be valued based on the. Choose either the Classic or Unstyled embedded form, and copy and paste the form code into your website. 3. Create a simple segment. Choose Add to mark the subscribers VIPs. Choose either the Classic or Unstyled embedded form, and copy and paste the form code into your website. Create and Send to a Segment. . Does anyone have an example of PHP code that will. So when Mailchimp marks an email as ‘cleaned,' that signals that those emails have been removed from your list due to a single hard bounce, or multiple soft bounces — they are effectively unsubscribed contacts. . The x-discriminator for segment conditions is condition_type. Events are useful within Mailchimp for market analysis and segmentation, or you can use an event to start an automation. Method 1: segmenting through the language choice in the subscription form (using segments) Translating the form. However, segmentation options are not as robust as Mailchimp. Anyone know how to get a campaign to send to a segment? This code isn't working. It may take time for your segment to generate on the Report Preview page depending on the conditions you set. In addition, we leverage third-party vendors who process personal data on our behalf, to provide services to Mailchimp, and their servers. Choose “Install for All Users” and click Install. A Segment can include Groups and/or Tags. Audience Segmentation. Each segment can be built with one up to five conditions in all Mailchimp plans. A marketing strategy based on identifying subgroups within the target audience in order to deliver more tailored messaging for stronger connections. Segmentation based on user attributes. Then we'll look at an alternative way of using a Formatter lookup table to segment the leads. It looks like this is possible in the docs, but I've tried every permutation I can think of. Marketing automation Deliver the right message at the right time . Mailchimp. First we'll look at how to achieve this with Paths. Create a simple segment. In some cases, a contact may not receive a classic automation email because they don't fit its segmenting conditions. Email Templates. Identify upsell opportunities for each segment. MailchimpI created one new segment but now i don't know how to send it to mailchimp platform the code I have is: Public Shared Async Function MailchimpSendTemplate () As Task Dim manager As IMailChimpManager = New MailChimpManager ("xxxxxxxxxxxxxxa4fcb4654d6af-usxx") 'mykey Dim listId =. If you have more than 1 audience, click the Current audience drop-down and. Create a segment. Additionally, you can monitor the performance of each segment to determine the effectiveness of your targeting strategies and make necessary adjustments. You can add up to 5 conditions to your branch. Configure Mailchimp settings in Contact Form 7 Once the Contact Form 7 Mailchimp Extension plugin is activated, navigate to the Contact Form 7 settings in your WordPress dashboard. FYI, the ELSEIF Mailchimp tag does not work as expected. Segments are more flexible than groups in two specific ways: A segment may consist of data in up to five fields. Step 3 - Customize how users see group options in MailChimp. However, what I actually want to do is generate a segment based on people who've been sent any mailer in the last 7 days. It’s a good idea to click on that and make sure, one last time, that you’re targeting. Mailchimp's segment builder is another stand-out feature, as it leverages a machine learning model to create segments automatically based on previous customer behavior. Our email marketing platform makes it easy for marketers in any type of business to send professional, engaging marketing emails. So when Mailchimp marks an email as ‘cleaned,' that signals that those emails have been removed from your list due to a single hard bounce, or multiple soft bounces — they are effectively unsubscribed contacts. Pay special attention to the order of this code to ensure a recipient doesn't meet multiple conditions. , event-based segments) are only available on the Premium plan, which starts at $300/mo for 10,000 contacts (almost two. There are a number of options for. Share. Email marketing services makes it easy for companies to manage their email campaigns, newsletter subscribers, and more. Email marketing segmentation allows you to tailor your content for a specific group of people instead of using the same message and content to target everyone in a more shotgun approach. Segments in MailChimp are 1 of 3 ways to segment and organize your contacts. Then, go to Forms > Settings > Mailchimp. For example, you might want to write an email to anyone who is living in the Melbourne area between the ages of 20-35 who has spent over $60 and has been to. by Mark Bonito | 15 December 2021 | Mailchimp | 0 Comments. All the Segmenting OptionsI often need more than 3 conditions to define a segment. Each time you import contacts in Mailchimp, we look for duplicates, bounces, and unsubscribes, as well as incorrect file formats and syntax errors. Click Edit segment to make any changes. Cleaned addresses help to get you there. Groups can be the basis for building audience segments for sending to targeted audiences. Create faster with generative AI. MailerLite: Best for ease of use. Tagging lets you bring your own contact structure into Mailchimp and label contacts based on data you know about them. it also allows advanced segmentation that includes nested conditions for different combinations of customer data – like purchase activity, gender,. Click Authenticate and complete the authentication process. You can create a simple segment, which is based on just one condition, or a complex segment, based on two or more conditions. 5 months ago 3 Removing The New Button From A Lookup Dialog In Salesforce Lightning. Review segment . Because that’s our only segmentation condition, it won’t matter if we select “any” or “all” for the matched subscribers drop down: Next, we’ll start setting up the conditions that will choose our segment. Unlike Tags, Groups are easy to include in forms of all types, which is why they’re great for segmentation data. Image credit: Mailchimp. Pricing. If you love WordPress, then you know why it’s unique. Being ‘relevant’ means sending the right information to the right person at the right time… and the more relevant you are the more success you’ll have. Choose your list (s), map the fields, hit sync and…done! Increase lead generation with web sign-up forms. You can have as many Segments as you wish. To segment this metric further and see which contacts clicked which specific URLs in your emails,. To designate contacts as VIPs, follow these steps. To create a segment in Mailchimp, you would choose one of your audiences and then define one or more segment using one more more conditions. 1. Audience management Target and segment customers . Your Mailchimp audience contains a lot of data about your contacts. 11. Segments are used to create target audiences based on shared data. Depending on the segment’s logic of and/or, only 1 or all conditions must be met. The segment can match any, all, or none of the conditions. Send campaigns (We will the steps in the. Due to its advanced features and functionality, Brevo’s platform is among our best email marketing services, along with services like Moosend, Mailchimp, and HubSpot. Next steps . Create a segment. Once done, press the Save Starting Point button. Trigger an automation to send an email when a newly registered user enters a referral code. This restriction does not exist at least in Mailchimp or Brevo. MailerLite: Best for ease of use. Enter a name for the integration. For example, research by MailChimp shows that segmented emails have a 14% higher open rate than non-segmented emails across the board, as well as a 100% higher CTR. Save your segment to reuse it as many times as you need. But MailChimp's built-in forms may also appear when users click links in their MailChimp emails to edit preferences or unsubscribe. Part One & Two cover the most useful functions that MailChimp has to. Click “Accept” if you agree to Mailchimp’s terms and conditions. E. Marketing automation Deliver the right message at the right time . Enter your segment name in the Segment name field, then click Add filter. Misconception #1: You have to start from scratch with segmentation. Mailchimp’s drag-and-drop editor has tons of customization options Unlike Squarespace, Mailchimp does offer audience segmentation. Click New Segment (as shown in Image 6) As you want the Mailchimp segmentation to fulfill all the conditions, click the Contacts. Omnisend, on the other hand, is a more specialized email automation tool built with ecommerce businesses in mind. 15%. This said, when creating more complex groups of contacts we like to use Mailchimp’s segments. PLAN. Next, click on Create Segment. Here are the top segment options in. At this pricing with Mailchimp, you get bumped up to three audience lists and 50,000 contacts, plus you gain the ability to use behavioral segmentation and A/B testing, among other things. You can think of segments as custom filters that allow you to select specific. Now let’s take a look at how to allow users to select Mailchimp Groups in your WordPress Form. Provides drag-and-drop email, Instagram, and Facebook campaign templates that can be automated based on pre-built solutions like new subscriber, audience birthday, or cart abandonment. MailChimp Segmentation. Search and select Mailchimp. From the Segment web app, navigate to Connections > Catalog and go to the Destinations tab of the catalog. This integration adds customers to Mailchimp audiences if customers have opted-in for marketing, ensuring that new customers are included in your marketing campaigns. MailChimp only allows for up to 5 segmentation conditions, so the ISACTIVE tag can be very handy to target multiple plans at once. 1. and Mailchimp’s builder gave us a lot of conditions to choose from to make our segments as specific as possible. Use Meta Custom Audience Actions. It will not use the segment. Top Mailchimp audience segment conditions Segmentation is probably the most advanced feature within Mailchimp, but it also unlocks so much opportunity for you to. In the “To” field, click on the “Segment” dropdown menu and select the segment you want to exclude. Setting up your dynamic conditions is similar to segment creation and is based on the data you have collected so far about your audience. J. Before you create your strategy, it’s wise to consider the internal and external context for your business. Groups function like categories, and are an excellent way to manage diverse contacts in the same Mailchimp audience. Customer Behavior segments. In the Email Designer, navigate to the Design step. At this level, ActiveCampaign also offers automations, A/B testing, and segmentation, but gives you unlimited audience lists, unlimited inactive contacts. The segments change based on the conditions you set. Step 3: Choose Your Email Marketing Platform. A segment in Mailchimp is a way to divide an audience into targeted groups. This. Use Survey Actions. Click the first drop-down and choose which types of contacts you want to include in your. Click New Segment. The segmentation feature works similarly to tags, but it's more advanced. For example, you could send an automated follow-up message to a customer when they buy something from your store for the first time. Select the Mailchimp audience the segment will sync with; Choose if this is a one or two-way sync; Add another rule if required; Click the Start Sync button at the bottom! Note: existing contacts will only sync when there is a change on their contact record. These segments are also dynamic, which means that instead of you adding and removing customers manually, Mailchimp does it automatically based on whether they still meet the. For example, if you had the information, you could create a segment to find contacts:Leveraging Groups and Tags effectively in Mailchimp is the best way to segment your audience, target individuals and be relevant. Try creating a segment for those who open less than 10% of your emails and experiment in a couple of ways—try sending more emails to get them involved, or fewer to avoid being annoying. The basics. Hover over the plus icon (+) on the step where you want the branch to occur, then click Add a journey point. Each segment can include up to 5 conditions. 🔷 You can perform the Mailchimp actions from your Salesforce Org 🔷 Import segments, members, and campaigns from Mailchimp to Salesforce. Enter a Segment name. Here are the top segment options in. The part of Mailchimp you'll use to create, design, and send a regular email, automation, or landing page. Notice the additional option to Paste Emails, which was discussed in option #3 in the previous section. ”. Promo code defines the more specific information about a promo code like the actual code, redemption_url, usage_count, etc that's unique. MailChimp allows you to create a dynamic, editable segments that can be auto-update each time you add new subscribers to your list who fit the segment conditions. The Premium plan adds powerful enterprise features like journey builder, workflow automation, and advanced analytics. Add an Mailchimp Abandoned Cart Email to the Journey Map. If you want to jog your memory before you start you can access Part One & Part Two here. To tag these contacts, you can click on the "Audience" icon > All contacts > Scroll down to the contact table > "New Segment" (or click "View Segment" if it's saved) > Preview Segment > click the drop-down arrow at the top left > Select all > Actions drop-down > Tag. "&segment[conditions][0][value]=smith"; which generates a segment of all subscribers to my list with a last name containing "smith". So, if you use SurveyMonkey, you can even segment based on your subscribers’ survey responses. Also, notice that the Update. Relevance however means you need to know the differences between individuals… and store that information (and. The Mailchimp Clicked Email metric will track email click events synced from Mailchimp. When? What are they and what are their differences? Let’s have a look at segments vs groups in Mailchimp, what they are, and then when it makes sense to each. Apparently, when adding a TEXT field, it defaults to a maximum size of 25 characters. Log into Mailchimp using your account; Go to audience->View Contacts. Add the word checked just before the closing bracket to force the form to check the box for your group. Automatically pass data between web services without a single line of code. Browse how-to articles on starting, running, and marketing your business, plus thought-provoking podcasts and films to inspire your inner entrepreneur. I finally managed to solve my issue specific to TEXT fields in my mailchimp audience merge tags. Method 3: use tags and embedded forms. What does it mean to tag contacts in MailChimp? Tags are labels you create to help organize your contacts. This is the name that will display on the Stitch Dashboard for the integration; it’ll also be used to create the schema in your destination. More advanced segments can be created with upgraded plans. There is no visual segment builder and you cannot combine multiple filter conditions. (This is some more text so I can get it to pass the validation of SO. Use this option to organize your products by brand, bundle similar items together, or create any kind of. Mailchimp will enable you to group your audience based on different criteria, such as demographics, location, and more. Scroll down until you’ve located the add-on and click Install > Activate. 1 million shares of Intuit common stock with a fair value of approximately $6. There are endless. Mailchimp’s interface is a breeze to navigate I was able to import contacts to Mailchimp in a few seconds. It then jumps to 5,000 and then 10,000, expanding by 10,000 until you hit the 50,000 tier. After that, the newly created segment is available for selection to specify your campaign recipients:With Klaviyo, you can either pay for only email marketing features or both email and SMS marketing features under one bundle. Finally, choose your segmentation conditions selecting the tags you want to use. More advanced segments can be created with upgraded plans. Click Email, then click Regular. Because that’s our only segmentation condition, it won’t matter if we select “any” or “all” for the matched subscribers drop down: Next, we’ll start setting up the conditions that will choose our segment. Segmentation is probably the most advanced feature within Mailchimp, but it also unlocks so much opportunity for you to really target people by demographic data or engagement data. Create Audience List. Our Free plan allows you to send up to 2,500 emails per month and have up to 500 total contacts in your audience. You can segment your contacts based on group data, campaign activity, purchase activity, and more. For example, if you have an online business and your goal is to increase sales in a certain region, you could create a segment that combines location and e-commerce conditions to identify customers from that region. How Marketing Automation Works. Access to Intuit Assist is available at no additional cost at this time. How does user segmentation work in Mailchimp? To create segments in Mailchimp, you need to go to Audiences → Manage contacts → New segment. Market your ecommerce business and drive sales. The 4 main types of segmentation variables include demographic, geographic, psychographic, and behavioral traits. Navigate to Audience > Segments > Create segment. Creating a basic template. Click on Create Tag. Open the form you want to integrate with Mailchimp and go to the “Integration” tab. Segmentation is probably the most advanced feature within Mailchimp, but it also unlocks so much opportunity for you to really target people by demographic data or engagement data. An example call would look like:. Use groups to sort your subscribed contacts based on their interests and preferences. However, this approach limits how well you can target audiences given Intuit Mailchimp’s underdeveloped segmentation feature. Overall, Mailchimp is the better email marketing solution in terms of pricing and features, and most businesses should choose this solution over Constant Contact. Including this in your segment definition can ensure brand-new subscribers who haven't had a chance to open an email. When you get to the list screen, segment your list like this: Make sure both conditions apply by selecting “match ALL of the following”. How to create segments in Mailchimp To create an advanced segment, follow these steps. On the Lists page, select the name of the List you’d like to create segments for. Each segment can contain up-to 5 conditions. In a nutshell, Mailchimp will let you segment your audience based on tags and personal. Review your reports. Segmentation is essential when it comes to success with your marketing. View deal. Robust marketing automation tools like Encharge allow you to collect that data and use one or a combination of multiple parameters to create hyper-targeted user segments. When you connect your QuickBooks Online account with Mailchimp, you can sync your customer and financial data to the Mailchimp audience of your choosing. To start the process, click “Add Email. Select Integrations on the left. About Customer Journey Reports. On the Stitch Dashboard page, click the Add Integration button. 5. Advanced segmentation can help you streamline how you filter contacts and test your campaigns. Create a segment based on group data and send to that segment. If you want to jog your memory before you start you can access Part One & Part Two here. Improve this answer. We’ll provide a url during the process that includes the {journey_id} and {step_id}. The Different Ways You Can Create A Pop-Up Signup Form For Your Mailchimp List On Facebook. You can also use the form builder to edit other emails and messages that are part of the signup process, like the confirmation thank you page and Final Welcome Email. If you have more than 1 audience, click the Current audience drop-down and choose the one you want to work with. Part One & Two cover the most useful functions that MailChimp has to. Then click “Add” to create a new condition, and choose “Campaign activity”, “Was sent” and “Any campaigns within the last 3 months”. Create an engaged segment. Click Connect to Mailchimp and follow the instructions to sync your accounts. The form builder is a Mailchimp tool that you can access from your audience dashboard. ) My code:I think I could find more simple way to find segment_id. 0/lists/ {list_id}/segments/ {static_segment_id}/members with a member, you can get the format for that from the schema or take a look at an existing static segment and use that as an example. You can create a simple segment, which is based on just one condition, or a complex segment, based on two or more conditions. Both tools have similar personalization features, but since dynamic content is associated with the email builder, Mailchimp wins this round for user-friendliness. Zoho Campaigns: Best for large contact lists. With a segment, you can have up to 5 conditions (with Mailchimp Pro you can have 25) to create your “filter”. When you get to the last screen, you will be prompted to select a tag. Mailchimp Transactional Email. Mailchimp allows both simple and complex combinations of conditions to precisely target groups. Skip to main content. Click All contacts. Syfer Syfer. You can choose from about a dozen conditions, such as campaign activity, automation activity, or signup source. This will allow you to segment your list based on a range of user-defined conditions. When you're ready, click Save segment. For detailed instructions on how to continue, check out Create a Regular Email Campaign. I want to create a campaign that sends to users with a specific interest. Se. Both HubSpot and Mailchimp feature their own CRM tools, which allow you to respond to emails and create audience segments based on conditions gathered from their audience insight. Step 1: Get all your audience data into your Mailchimp audience. For detailed instructions on how to continue, check out Create a Regular Email Campaign. Click the ‘New Segment’ button. The next step is to create a segment in your Mailchimp account. Segmentation is probably the most advanced feature within Mailchimp, but it also unlocks so much opportunity for you to really target people by demographic…> How To Segment Your Email List In MailChimp. Each report also features a Baseline segment that demonstrates the overall engagement of this particular audience – for easy comparison. Using this software, businesses can reach the right audience, create better content, automate their commerce practices, and. 3. Enter a Segment name. Finding these contacts is a matter of combining two segment conditions: Make sure you set the segment to match ALL conditions! In saving and viewing the segment, you’ll see that. Use geolocation data to build tailored segments for your campaigns. Click the name of the list where you want to create a new segment. Pricing, terms, conditions, special features and service. A variety of endpoints accept or return segment condition data, from the Segments endpoints themselves to others like automation, list, and campaign endpoints. For example, the name “Stitch MailChimp” would create a schema called. Each segment can add up to five conditions, while ConvertKit does not appear to restrict the number of filters you can put in a segment. Email starts at $20 / £20 / AUD$30 per month for 250 to 500 contacts. Create a complex. Click on the Manage Audience down arrow and click on manage Contacts. 0 to create a campaign. Create faster with generative AI. Use groups to sort your subscribed contacts based on their interests and preferences. Mailchimp Pro subscribers get access to Advanced segmentation in addition to the Auto-Update segmentation. ). Automatically pass data between web services without a single line of code. Learn more about the logic that powers Mailchimp's advanced segments. MailChimp’s eCommerce segmentation features are more robust than most people realize, especially when combined with Goal. Easy for beginners, powerful for sophisticated marketers. Click Edit Email. Segment by geolocation. "We've got some big, exciting changes coming at. Click on Create Segment to start defining the filters for it. First, install and activate the Mailchimp and Conditional Logic add-ons, and create a new form . Hey there! Free trials are available for Standard and Essentials plans. To use it, create a starting point or step from the Customer Journey builder in the app using the Customer Journeys API condition. Pause the email you want to work with.